When sharing your problems, support requests, questions, and comments regarding technical issues with the distance learning system, please consider the following so we can better understand the technical issues and develop faster solutions:
Briefly explain your problem.
Indicate where you are physically connecting from when you experience the problem, what device (computer, mobile phone, tablet, etc.), and your internet connection type (mobile line, Wi-Fi).
Indicate the name of the course, branch, or activity you are experiencing the problem with.
If possible, please provide the exact time and day when you experienced the problem.
Thank you for your understanding and wish you good health.
To receive support regarding the ÖYS, you can create a support request by emailing "Name, Surname, Student Number, Faculty, and Department Information" to mauzem@artuklu.edu.tr.
Note: Please ensure that your email addresses in the MAUZEM ÖYS System and the Student Affairs Department OBS System are up to date. It is important that you use your own email address in all communications with our unit.
